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Get help for ARIS Risk and Compliance

Hand over issues

As an issue owner, you can hand over issues to another issue owner.

Prerequisite

  • The handover of tasks is enabled in the Risk and Compliance configuration in ARIS Administration (General workflow).

  • You are the owner of the task to be handed over and you do not have additionally the Issue manager role. (The Issue Manager does not need the handover because the role has extended assignment privileges anyway.)

  • The issue has the creation status Registered and one of the following issue status: New, On hold, Under investigation, To be implemented, or In implementation.

Procedure. Procedure

  1. Open the relevant issue.

  2. Under Users responsible, click Hand over object Hand over task. The dialog is displayed.

  3. Click Hand over object Hand over task in the row of the user you want to assign.

Your entries are saved. The users responsible are notified automatically by e-mail. You can no longer edit the issue. The issue is displayed to the assigned issue owner in My tasks.