Hand over tasks
You can hand over tasks to another role or to another user (issues only). Handover is used, for example, if the role/user is not responsible and the task is only accidentally assigned to the role/user.
You can only assign one role to the task, but you can assign multiple users to issues. You can transfer audits, audit steps, regulatory change reviews, control executions, incidents, issues, losses, policy roll-outs, policy reviews, questionnaires, risk assessments, sign-offs, surveys, and control tests.
Prerequisite
The handover of tasks is enabled in the Risk and Compliance configuration in ARIS Administration (General workflow).
You are the owner of the task to be handed over.
The task has the status Open.
Click
Home > My tasks. Your tasks are displayed. Initially, tasks with the Open status are displayed.Open the task you want to hand over to another role/user.
Click the menu item that contains the Roles responsible attributes, for example, Information if you opened a control test or a policy roll-out.
Under Roles responsible, click
Hand over task in the row of the relevant owners. The dialog is displayed.Click
Hand over task in the row of the relevant role you want to assign.
A new version of the task is created because the information is required for audits. The task is assigned to the selected role as the owner. The users responsible are notified automatically by e-mail.
The task is removed from My tasks of the previously assigned role/user and is now displayed in My tasks of the newly assigned user role/user.